Before you continue, please read and understand the following:
WARNING: SKYDIVING IS EXTREMELY DANGEROUS
- You must be 18 or older to participate in Parachuting activities (Sorry, NO EXCEPTIONS).
100% ID Check!! No ID, No Jump!! Government Issued: Drivers License, Passport, etc. accepted.
- You must be 240lbs or less to participate in Tandem Parachuting activities (Sorry, NO EXCEPTIONS). There is additional charge of $2 per pound over 200 pounds. This is not the same as gratuity, but rather for the extra workload placed on the staff and equipment.
- You must have government issued photo identification to participate in Parachuting activities.
- You must sign our standard assumption of risk agreement.
- A 5% airport access fee is added to all sales.
Refund Policies:
Email all refund requests to our office at onlinesupport@skydivehawaii.com.
All Purchases: If this order was a mistake, you have 12 hours to email our office at onlinesupport@SkydiveHawaii.com to request a full refund for all online purchases, after 12 hours refund policies vary by service. Refunds requested after 12 hours from purchase may take up to 7 business days to process.
Tandem Skydiving Reservations: Full refunds may be issued up until 48 hours before your reservation. Cancellations made within 48 hours of your reservation are subject to a $50 cancellation fee. You MUST cancel 48 hours in advance or show up and jump at our facility on the day of your reservation to avoid loosing your $50 deposit. Any fees in excess of $50 collected for services will remain on your account for up to one year. Limited availability Items: Events such as classes are refundable only at management’s discretion.
Merchandise: Unused merchandise is refundable for up to 15 days.
Gift Certificates: Gift Certificates are refundable for up to 30 days with a service charge of $5 or 3% (whichever is higher). Gift Certificates are redeemable for 2 years after the issue date.
Rain Dates: If you show up and weather or other conditions do not permit skydiving on the date and time you have selected in your reservation, you may reschedule your reservation with our staff on-site to another date and time within one year without penalty. Refunds may be requested with a $5 or 3% (whichever is higher) service charge.
All sales are final.
Reservation time is NOT your jump time, it is your check-in time.